Frequently Asked Questions

Pre-Sales Questions

Upon confirmation of your subscription, we will send you a welcome package which includes the CPanel User Manual, Setting Up Email to your MS Outlook Guide together with your invoice or subscription details.

No. We do not host adult websites as it is defined in our Terms & Conditions Web Hosting Usage. In any case that we discover it, we will give you a warning and your account will be subjected for a suspension.

Absolutely yes. You just need an internet connection.

No. Webspace reselling is not allowed as it is purchased under 1 person or account.

Yes, having microsites are allowed as long as you have not reached your web space limit.

Yes. You can do so using your CPanel.

Yes. All incoming/outgoing emails, FTP connections count against your bandwidth usage.

We’re a group of freelance developers and formed eventually to a company. Since we do not have the office space to rent with that’s why we offer our services at a lower price.

You will receive an email from us that you’ve reached your bandwidth usage. And from that time, we’ll allot some bandwidth increase into your account to avoid your website downtime.

We prefer our client to engage in online support to keep track of our activities as well as our clients. We do have SMS or phone support if it’s really urgent and important.

Yes. We provide webmail to our clients as long as they have their own email account and internet access.

Definitely No. We believe that your website is your identity, your brand so we don’t practice placing ads to our clients’ websites.

Sometimes. For our loyal clients and provides endorsements, we do special discounts to them upon renewal or new account subscription.

Yes. We do offer website development from static to dynamic, from scratch to revamp. We also offer content management system (or CMS) customization using Joomla and WordPress.

We provide our clients options to pay for their balance via bank deposit, online fund transfer, paypal, cash/cheque.

Once we have verified your payment (providing your payment details), we’ll soon process your account. Within the day, you’ll receive an email from us about your subscription as well as your account details. From that time, you can now login to your Cpanel and manage your account.

About us

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Questions?

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